Delivery Timelines
- All India: Delivery within 7 working days.
- Order Processing: Orders are processed within 2 working days before shipping.
- Delivery timelines may vary due to weather, logistics delays, or public holidays.
Shipping Charges
- Shipping charges may apply depending on the product, delivery location, and order value.
- Any applicable shipping fee will be calculated at checkout.
- Remote locations may have longer delivery timelines due to logistics constraints.
Order Tracking
- A tracking link will be sent via email/SMS once your order is shipped.
- Tracking updates may take 24-48 hours to reflect, depending on the courier partner.
Replacement & Delivery Issues
Replacement Policy
- Replacement requests are accepted for damaged, defective, or incorrect products.
- Customers must raise a request within 24 hours of delivery by emailing support@motodapt.com with images/videos as proof.
- Once verified, the replacement will be delivered within 7-10 working days.
- Replacements are subject to stock availability.
Delivery Issues
- If your package is delayed beyond the given timeframe, please contact our support team.
- If the order is marked as delivered but not received, report it within 24 hours for investigation.
Need Help?
📞 Call/WhatsApp: +91 7994969796
📧 Email: support@motodapt.com