- Payment Methods
We accept the following payment methods:
Online Payments: Credit/Debit Cards, UPI, Net Banking
Cash on Delivery (COD): Requires a ₹50 non-refundable advance handling fee
- Refund & Return Policy
Eligibility for Returns & Replacements
Return/replacement requests must be raised within 24 hours of delivery.
A single-shot, unedited unboxing video is mandatory to claim refunds/replacements.
The product must be unused, undamaged, and in original packaging.
Refund Process
Refunds are processed only after the returned product is received and inspected.
If there are discrepancies (damages not shown in the unboxing video, missing accessories, or used items), the refund may be withheld, denied, or partially refunded.
Refunds for prepaid orders will be issued to the original payment method within 7-10 business days.
Non-Refundable Items
COD ₹50 handling fee is non-refundable, even if the order is canceled.
If the return request is not submitted within 24 hours.
If the unboxing video does not meet our guidelines (edited, incomplete, or missing product details).
Need help?
Contact us at support@motodapt.com for questions related to refunds and returns.